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Effective 19 October 2026

Hollingsworth Cleaning is operated by Hollingsworth Associates, 116 Lee Road 2085, Cusseta, AL 36852. Phone: (256) 749-4134. Email: clayton@hollingsworthcleaning.com.

This policy explains what information we collect from our clients, how we use it, and how we protect it.

Information we collect

• Your name, service address, phone number and email address.

• Details about your home and your cleaning, such as how our crew should enter, pets, and cleaning preferences.

• Your service history and payment records.

• Messages you send us by text, phone or email.

How we use your information

• To schedule and perform your cleanings.

• To contact you about your service, including arrival updates, schedule changes and questions about your home.

• To keep records of the services we provide and the payments we receive.

Text messages

• If you give us your mobile number, we may send you text messages about your service: for example, that our crew is on the way, a change to your scheduled cleaning, or a reply to a message you sent us.

• We do not send marketing or promotional text messages.

• How often you receive messages depends on your service schedule.

• Message and data rates may apply.

• Reply STOP to any text to stop receiving texts from us. Reply HELP for help, or call (256) 749-4134.

• We do not sell, rent or share your mobile phone number or text messaging consent with any third party or affiliate for their marketing or promotional purposes.

How we store and protect your information

• Your information is stored in the business software we use to schedule and manage our work, and in our own business records.

• Only our owner, manager and crew leads can see the information needed to do their work.

• Entry codes and keys are used only to enter your home for scheduled service.

Sharing your information

We do not sell your personal information. We share it only with the service providers that run the software we use to operate our business (for example, scheduling and messaging), and only so they can provide that service to us, or when the law requires it.

Your choices

• You can ask us to update or correct your information at any time.

• You can ask us to delete your information when you are no longer a client, except records we must keep by law, such as payment records.

• To make a request, call (256) 749-4134 or email clayton@hollingsworthcleaning.com.

Changes to this policy

We may update this policy. The current version is always posted on this page with its effective date.

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